At Iceberg Techno Solutions, we aim to provide exceptional services with a clear and transparent payment process. Below are the terms regarding payments for our services:
1. Payment Terms
Invoices: An invoice will be issued for each project upon agreement on the scope of work.
Advance Payment: A 50% advance payment is required before the commencement of any project. This payment confirms your commitment to the project and allows us to allocate the necessary resources.
Final Payment: The remaining 50% is due upon the completion of the project, prior to the final delivery of all deliverables.
Payment Due Date: The final payment must be made within 15 days of project completion to avoid any delays in the delivery of the final product.
2. Accepted Payment Methods
Bank Transfer: We accept payments via direct bank transfer. Our bank details will be provided on the invoice.
Credit/Debit Card: Payments can also be made using major credit or debit cards through our secure payment portal.
3. Late Payments
In case of delayed payment, a late fee of 2% per month will be applied to the outstanding balance.
Continued non-payment may result in the suspension of services or legal action.
4. Cancellations and Refunds
Cancellation Before Project Start: If a project is canceled before work begins, the advance payment is non-refundable.
Cancellation After Project Start: If the project is canceled after work has commenced, the client will be liable for the cost of the work completed up to the point of cancellation.
5. Dispute Resolution
Any payment disputes must be communicated within 7 days of receipt of the invoice.
We are committed to resolving any disputes promptly and fairly.
